Frequently Asked Questions
Deliveries & Shipping
Unfortunately you are unable to do this on the same order - if you would like cookies on separate dates or delivered to different addresses you would have to complete two separate orders.
Our mystery postal cookies will be dispatched on the date we have advertised via next day delivery (tracking available)
No, we are an online bakery only however we have various stockists who stock our cookies where you can walk in/ collect from.
Yes they can all be frozen, and we recommend to keep for up to 3 months only. To defrost leave in a sealed container overnight.
All of our cookies are unsuitable for customers with allergies as we use majority of the allergens within our bakery - full information is on our packaging you order at your own risk.
Most definitely! We often take special requests for different occasions especially birthdays or baby showers etc. Also customers can specify a certain budget for us to work towards so we can create the ultimate treat!
Yes!!! Recognised employees are happy employees, and happy employees are more productive, everyone wins! For more information please contact us via email or our social media pages!
Refunds & Exchanges
Due to all of our cookie orders being bespoke to you we are unable to offer any kind of refund or exchange on any of these products.